Welcome to my How To Be A Great Boss book summary!
“Management is not what you do to someone; it’s what you provide for someone. If you’re feeling like you have to manipulate or overly manage someone, you have a people issue.” (p. 79) I’d add that….or you have the employee in the wrong job.
booboo book rating: ★★★★★ (percentage of books with this rating: 43%)
You need the following to keep expectations clear:
Expectations are a combination of all four areas above. “When you keep your expectations clear, you will rarely have to fire anyone that does not meet them. They will usually quit because they realize they can’t live up to your expectations.” (p. 85)
Expectations are a two-way street. After you share your expectations of your employees, ask them about their expectations towards you. “Now that I’ve shared my expectations with you, what are your expectations of me that will help you be successful?”
When explaining something important to your team member, “Echo”, by having them repeat back to you what you just told them. You can do the same for them.
“A great boss crates a work environment where wpeople are fully engaged and highly accountable.” (p. 53)
Quarterly high-level check-in is needed. Problems will fall into three categories:
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Management Practice #5: Rewarding and Recognizing
“Studies show that people work harder for recognition than they do for money.”
Give both positive and negative feedback within 24 hours.
Praise in public, criticize in private.
How to correct undesirable behaviors: If your direct report fails to deliver and doesn’t see or admit they are not delivering, you have to identify the issue(s), have three examples per issue, ensure that person acknowledges and agrees that they’re below the bar you’ve set before determining an appropriate action plan, have a meeting with them to correct it via an action plan. Do this two-months in a row and fire at the end of the second month.
When you’re not sure as a manager, ask yourself:
I got the following from a recommended resource in the book about how to set meetings. I also like how they framed meetings. It’s not a waste of time (as it’s often considered), but it’s a time saver as you’ll be more in sync with your directs. In $100M Leads, Hormozi does a great job explaining managing. Eventually, you will exchange 40 hours per week of your time for 5 hours of managing.
Meetings need to have the following:
Level 10 Meeting (90-minutes)
Thanks for visiting my book review and summary, and thanks to Gino Wickman and René Boer for writing How To Be A Great Boss!